Meet The Team

Staff

Carol Willis

Chief Executive Officer

Carol became CEO of Voluntary Action Swindon in April 2023 having been promoted from her role as Funding and Governance Manager. Before this Carol was Manager of Healthwatch Swindon & Bath and North East Somerset. She has managed teams in both Swindon Colleges, prior to them merging, and Adult Education at Swindon Borough Council. Mainly working with disadvantaged individuals and communities.

Pam Webb

VCSE Strategic Lead for Integrated Care

Pam represents the Voluntary, Community and Social Enterprise (VCSE) sector in the Integrated Health System. Pam is the VCSE member on the Bath and North East Somerset (BSW) Integrated Care Board (ICB), a member of the BSW VCSE Leadership Alliance and locally Pam sits on the Swindon Integrated Care Alliance and attends the Swindon Health and Wellbeing Board ensuring the voice of and opportunities for the sector are represented.

Alana Fiorelli

Funding and Governance Advice Manager

Alana has joined Voluntary Action Swindon in April 2023 as Funding and Governance Advice Manager. Before this Alana worked as a Personal Assistant to the Mayor of Swindon, supporting Civic and Ceremonial responsibilities at Swindon Borough Council. Additional work experience includes delivering of Postgraduate programme boards and Industry placements at Bath University.

Terry Johnson

Inclusion, Collaboration and Community Development manager

Terry has joined us to help strengthen the Swindon Equality Coalition and other initiatives to promote equality and inclusion across Swindon. Terry will also encourage and support collaboration between Swindon’s voluntary sector organisations.

Shaz Qaddus

Finance Officer

Shaz manages the organisations finance and accounts, as well as being the key person for administering requests for DBS checks.

Seniz Mutlu

Business Development Manager

Seniz has worked in the voluntary and community sector for over 12 years in both a voluntary and professional capacity. Her current role involves developing and expanding the services VAS offers, with a strong emphasis on our social media presence.

Rachel Hobbs

Volunteer and Digital Marketing Coordinatior

Rachel joined Voluntary Action Swindon in January 2021 and has completed her Business Admin Level 3 apprenticeship. Rachel is now our Volunteer and Digital Marketing Coordinator.

Katie Linstead

Veteran Support Navigator

Katie joined VAS in 2022 as our Veterans Support Navigator. Her role is to encourage the links between charities and organisations in local voluntary and community sector, statutory services and networks that provide support to veterans. Katie is a military spouse to an RAF serviceperson and has been involved in community groups in previous postings with her partner and children.

Lily Kendrick

Business Admin Apprentice

Lily joined VAS in February 2024 as a Business Admin Apprentice, working towards her business admin qualification. Her current role includes managing our directory and room bookings, and doing a lot of social media work.

Lisa Gibbons

Youth Voice Project Manager

Lisa manages our Youth Voice project, which has just opened for referrals in December 2023. Lisa has worked in advocacy or with care experienced young people for the last 13 years. Working in these roles increased her passion for how essential youth voice is for our children and for our society, which has led her to this role and project. Lisa is also the Designated Safeguarding Lead.

Ansuiya Warikoo

Community Connector

Ansuiya joined VAS in March 2025 as a Community Connector. She completed her undergraduate degree in Dentistry, from India and her postgraduate degree in Public Health from King’s College London, last year. Ansuiya is enthusiastic for contributing towards reducing health inequalities within populations and improving health systems. She is excited for what’s going to be ahead for her in this journey.

Jade Menham

Community Connector

Jade worked on a bereavement and power of attorney helpdesk for over 5 years and was a domiciliary carer for a year in 2024. These two roles opened her eyes to never really knowing what people are experiencing behind closed doors, so kindness and understanding should be practiced no matter how people portray themselves. Jade is looking forward to helping towards change on Parks as she is big on inclusion and making people feel heard. She is excited to continue discovering what is happening in the area she grew up in, and get involved.

Hannah Spence

Community Connector

Hannah joined VAS in February 2025 as a Community Connector. She has spent the past 4 years studying mental health and neurology and is currently taking a Social Psychology Degree with The Open University. Hannah has a tremendous passion for listening, helping others and delivering positive change within the Moredon community and is excited for what’s to come as plans begin to take place. 

Emily Webb

Community Connector

Emily joined VAS as a Community Connector in February. She has been a community volunteer for over 20 years and is passionate about bringing positive sustainable change to peoples lives and environments. Since the community connector concept was announced she was a keen champion of the project and eager to bring it to her local area, Penhill. Emily has a Level 3  in Adult Education and Training and has a BSc(Hons) Environmental Studies –  both of which she uses in her role to inspire people and organisations in building stronger, healthier and happier communities.

James Moss

Property, Office and Shopmobility Manager

James manages all aspects of the buildings we are responsible for, including the Sanford House building which we manage on behalf of Swindon Borough Council. James also manages the Swindon Shopmobility and Cafe Mobility services which operates from the rear car park of Sanford House.

Mesut Mutlu

Shopmobility Supervisor

Mesut is based at Swindon Shopmobility, situated in the rear car park of Sanford House, a project run by Voluntary Action Swindon providing mobility scooters, powered and manual wheelchairs to the general public to enable them to get around the town centre. His role involves booking equipment (in and out), checking/renewing memberships and general communications with customers. Mesut also completes cleaning and general maintenance and upkeep of the equipment and building.

Chris Hills

Maintenance Coordinator

Chris is responsible for day to day maintenance tasks across our three buildings. He also assists with the setting up of room bookings in our Sanford House building. Chris also provides additional support to the team in Shopmobility during busier periods.

Shabbir Ahmad

Facilities Assistant

Shabbir provides day to day support across all of the VAS services delivered at both Sanford House and Swindon Shopmobility. Shabbir also provides additional support at our John Street building as required.

Trustees

Bob Barrett

Chair

Bob is a trustee of various charities in Swindon and Belarus; he is chair of governors at Westlea Primary School. By profession Bob is a facilities, health & safety and building projects manager, working on various projects in Swindon.

Steve Henderson

Vice Chair

Steve has worked as an electronic engineer and as a Baptist minister. He is committed to helping Swindon to become a better and more equitable place both through his vocation and as the lead chaplain at Swindon’s Great Western Hospital. Committed to inclusion and diversity, Steve has been involved with the Swindon Equality Coalition and chaired the group for several years. .

Steve Barnes

Steve worked in IT for a large financial organisation in Swindon for 34 years before taking retirement. During that time, he was an active rep for the union and served on the National Executive Committee for over 15 years, including 2 years as President of the Union and a number of years as Treasurer. During my career I was a membership assessor of the BCS for a number of years and I was chair of the PTA for my boys’ primary school.

David Bell

Dave served in the British Army as a Royal Engineer, serving in BAOR, Cyprus, Denmark, Gibraltar, Hong Kong as well as the UK. He has been employed as an HGV driver, process development technologist and technical officer. Dave is the current president of North Wilts Hockey Club and treasurer at Buckhurst Park Community Centre, where he coordinates welfare support for ex-Gurkha veterans. A busy man, Dave is also chair of the Meres Residents Association and a parish councillor for Nythe, Eldene & Liden.

Mark Flay

Mark is an experienced business analyst and project manager. Mark has experience of working in communications. Mark is also actively involved in a range of charitable activities and roles within Swindon.

Volunteers

Linda West

Volunteer

Shaniece Page

Volunteer
Voluntary Action Swindon
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