Swindon Shopmobility

What is Swindon Shopmobility?

Swindon’s Shopmobility scheme is available for anyone with limited mobility and provides a selection of manually-propelled and battery-powered wheelchairs and scooters. These are provided to help people with mobility difficulties when using the facilities in Swindon’s town centre.

The unit is staffed and has a waiting area with accessible toilet facilities nearby. 

Available equipment includes:

• Mobility scooters
• Power chairs
• Manual wheelchairs

Anyone with limited mobility, whether through permanent or temporary disability, illness, accident or age, can use the scheme. Persons under the age of 16 will need to be accompanied by a responsible adult or carer.

Costs

Manual Wheelchair Hire

Opening Times

Mobility Scooter Servicing

In addition to our scooter and wheelchair hire service we are also able to service mobility scooters and manual & powered wheelchairs. All servicing will be completed by a fully qualified staff member with a servicing record provided on completion.

Servicing will be completed within our building in the town center and can be used by both members and non members. Scooters can be collected and returned to customers homes for a small charge thanks to a partnership between ourselves and The Gateway Furniture Project. Servicing will be completed with scooters being returned to the customer the same day wherever possible.

Anyone who brings their scooter to us to be serviced will be offered the chance to use one of our mobility scooters to go shopping in the town center as we complete the servicing of their scooter. Non members will be charged for this but at a reduce rate to our normal costs.

Servicing will be completed Monday to Friday only.

We are also able to provide quotes for repairs to scooters, so please get in touch if you would like a quote from us.

Servicing Costs

No major repairs will be completed on scooters without a quote for the cost of repair being provided to customers first. A customer will then need to confirm they are happy with the price we will arrange for them to be done as soon as possible.

New – Servicing and Repairs Offer!

Alongside our in-house servicing and repairs, we are happy to announce from July 2025 we will be offering an on-site servicing and repair service to individuals residing in Sheltered House, Retirement Housing, Assisted Living and Supported Living, where a qualified member of staff will come to you!

Please note that all servicing and repairs will only be completed between Wednesday to Friday, and will need to be booked in advance by calling Swindon Shopmobility. No major repairs will be completed on scooters without a quote for the cost of repair being provided to customers first. Once the customer has confirmed they are happy to pay, a date will then be arranged to complete the repair.

How to book your mobility scooter service

Scooter servicing must be booked in advance and can be done so by calling us on the number below. 

Booking

Swindon Shopmobility is situated at the back of Sanford House in Sanford Street. Full year members are entitled to park free so long as they are using equipment from Shopmobility.

Proof of Identity

Annual Membership
On your first visit you are required to provide two forms of identification showing your current address which must be less than two months old (e.g. a recent utility bill).

Temporary Day Members
On each visit you will be required to provide two forms of identification showing your current address which must be less than two months old (e.g. a recent utility bill).

Booking in Advance

Anyone wishing to use the service is encouraged to book in advance to avoid disappointment and bookings can be made up to one week in advance by using the contact details below.

Telephone: 07379 689128