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Sector Survey report 2022-23

Following our sector survey carried out between 16th August and 15th September 2023, we are pleased to report that:

41% of organisations reported a greater awareness of VAS compared to 3 years ago.
Satisfaction scores of VAS services are mainly either ‘very satisfied’ or ‘satisfied.

Additional key findings were:

  • 79% of organisations hold reserves, with 21% (18 organisations) holding no reserves.
  • Skills currently lacking:
    54% fundraising
    41% social media
    28% website
  • Equality, Diversity & Inclusion (EDI) – 45 groups are interested in help from VAS to further develop this area.
  • 65% of organisations support beneficiaries of all ages.
  • Trustees are each providing, on average, a combined 406 volunteer hours per year.
  • Most organisations use volunteers for support:
    41% organisations saying they have between 1 – 10 volunteers.
    76% stated that ‘word of mouth’ was the best way to recruit volunteers.
  • 30% declared an income of between £10,001 – £100,000, 30% have less than £10k. 


You can read the full report here 

If you have any comments, or would like further information, please contact